Friendly and professional --- that's my experience with Oswald's service. They replaced my alternator the next day after I brought our car in, which I suspected was what was needed. And then their free 39-point inspection led them to suggest it would be good to clean up the headlights too, which I had them do, as well as change the oil. For the icing on the cake, I also asked them to put on the new wiper blades we had bought and were sitting in the car for a couple of months waiting for us to get around to it. They did, and at no charge! We will be coming back to Oswald's for all our car service needs from now on. Thanks, Jesse and team!