Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 06:00 PM
5

Honest in their dealings All the work is very well done They communicate

4

Brett said the service was good. He stated his vehicle is still having some issues, but it is an older model, so it is probably not their fault.

Thanks for the review Brett!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

The only place I would take my car for repairs been doing business with Kevin from the beginning would recommend them to anyone who needs their vehicles repaired

Maynard, we are so grateful to have you as a customer! Thank you for your review and rating.

- Idaho Falls
5

Appreciate the hospitality and care from the staff. My wife and I felt welcomed and cared about. The staff gave me genuine advice and we did not feel pressured to do expensive repairs but to do what was best for our vehicle and ourselves.

Jacob, thank you so much for your rating and review!! We are so thankful for your business.

- Idaho Falls
5

I need to preface this review by saying that it is super long, but worth the read! I, a pregnant woman with two kids in tow, came into the shop without a man. I have definitely had shops in the past try to take advantage of the fact that I am a woman and therefore assume I know nothing about cars (this assumption would be true, btw) and try to scam me or scare me into thinking if I don't fix X,Y, and Z my car will break down on me. I had taken our car into the Nissan dealer and was told I needed to get $2,000 worth of repairs. I took it to Oswald and they told me that some of the things the dealership told me that needed fixed really didn't need to be fixed, and that my total would be about $800. Jesse was fantastic. He explained to me what he would do if it were his car. He never used scare tactics and he was never pushy. I opted to get a few extra things done to my car, making my total bill about $1,000, still HALF of what I would have paid elsewhere, with the extra services that I added on. We set an appointment for a few days later to get everything fixed. I was all packed up with snacks and drinks and a stroller and toys, ready to hunker down and spend all day at the shop while our car was getting fixed, because we only have one car and my husband was gone for some military training. Before I even got my kids out of the car, Jesse came out to meet me and told me that he could have one of the guys give me a ride home and then take the car back to the shop, and then come pick us up when they were done, since the car wouldn't be done fore several hours. Man was I relieved!! What a blessing. Jake drove us home and picked us up and was so nice and friendly. When we got back to the shop Jesse again came out to meet us and my 3 year old ran up to him and he scooped her up and talked to her and took her inside like they were the best of friends. I didn't know you could get the warm and fuzzies from taking your car to the shop, but I totally did and I will never take my car anywhere else. From the honesty, to the service, to the way they interacted with my children, it was such a good experience. Do not take your car anywhere else.

Sarah,

That is truly the most thoughtful review I’ve ever read! Thank you so much! It is a pleasure doing business with you but it’s not all about business. It’s the people you get to meet and interact with and get to know and help. That’s whats important. Your daughter is an angel and my little buddy! Thank you again!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

All aspects of this appointment were excellent. Clean and open waiting room with attention to detail for my comfort. Large windows into shop so I could watch service. Detailed and very thorough review of my cars condition and health.

Thanks so much for choosing us for your service needs. It was a pleasure!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Needed an oil change, and got a review of what was going on with the car, they were able to drop off the car back to me, didn't feel like I had high pressure sale, just got done what the car needed and future recommendation. Very friendly and very clean shop!

Thanks so much for the review!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Spoke with JoAnn. She said that the customer service was good.

5

Billie said the staff at this business are really nice. She also said she wouldn't take her vehicle anywhere else.

5

George said that the facility did a good job. His vehicle was ready when he was told it would be and clean when he picked it up. He stated that the staff was polite.

Thanks for your business and review George!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg