Rexburg and Idaho Falls Auto Repair

4072  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

By far the best auto repair service I've ever experienced. Oswald needs to start a national chain and they'll crush the car repair market. Secret sauce: excellent communications, great use of technology, extremely professional and friendly staff. I seriously just trust that they'll fix whatever the issue is, and then some, and they'll do it for a fair price.

Thank you for such an incredible review! We’re honored by your trust and blown away by your kind words. Communication, technology, professionalism—that’s our “secret sauce,” and it means the world to hear it’s making a difference. If we ever go national, we’ll remember you were one of the first to call it! We’re here anytime you need us.

- Rexburg
5

Hands down best experience in quite some time! Everyone was more than nice and respectful will be coming back for future issues!

Thank you, Kobee! We’re so glad to hear you had such a positive experience with our team. Respect and kindness are at the heart of what we do, and it’s great to know that came through. We look forward to seeing you again whenever you need us!

- Idaho Falls
4

Thanks for the 4-star rating, Dan! We appreciate your support and would love to hear what we can do to make your next visit a 5-star experience. Looking forward to seeing you again!

- Idaho Falls
5

I bought a near new pickup but the steering seemed unusual. Nick and company found the problem quickly and it's now PERFECT. They always meet my highest expectations with professionalism, skill and a friendly smile. I love them like family!!

Dear Dale, thank you for leaving such a wonderful review! We are thrilled to hear about your positive experience with our team. Providing exceptional service and ensuring a smooth driving experience for our customers is our top priority. We truly appreciate your patronage and consider you a part of our extended family. Looking forward to serving you again in the future!

- Rexburg
5

Oswald Service and Repair was absolutely perfect. They communicated with me about the progress, came in under the initial estimate and they fixed the problem. I couldn't have asked for more.

Thank you, Bryan! We’re thrilled to hear everything went smoothly and that we were able to come in under estimate while getting your vehicle back in top shape. We really appreciate your trust and kind words—it means a lot to our team!

- Rexburg
5

My favorite thing about their service is their new program where they text you a link to an online portal. There you find information about the recommended repair along with pictures. You can then decide to accept or decline the repair(s). It makes communication a lot faster and easier. I needed a rather major repair on my Mercedes and thought I would take a stab at doing it myself to save money. I have rebuilt motors, but this job is beyond me, so I’ll be taking it back and having them do it. Well worth the price they quoted me.

Tucker, thank you for the fantastic review! We're so glad to hear you're enjoying our digital inspection system—that transparency and ease of communication is exactly what we’re aiming for. It means a lot that you'd trust us with your Mercedes, especially on a big repair. We're here whenever you're ready, and we’ll make sure it’s well worth it!

- Rexburg
5

Oswald’s always the best five star service rating any day of the week. The most thorough automotive shop. Outstanding service. Thank you Nick and staff for such professionalism and quick turnaround.

5

I appreciate the care and detailed effort Oswalds technicians put into keeping my car running well. Thank you!

Thank you for your kind words, Dan! We're thrilled to hear that you appreciate the dedication our technicians put into providing top-notch service for your car. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations in the future!

- Rexburg
5

Except for the long wait to get in, everyone and everything was great! Happy with your service!

Thank you, Kelli! We really appreciate your patience and are so glad to hear you were happy with the service once we got you in. We're working hard to reduce wait times and make scheduling easier, and your feedback helps us keep improving. Thanks again for the kind words!

- Idaho Falls
5

Oswald had best service I have ever had! I’ll never go anywhere else! They are so professional and friendly! Absolutely the BEST!

Wow—thank you, Ryan! We’re honored to be your go-to shop and truly appreciate the enthusiastic praise. Professional and friendly service is what we strive for every day, and it means the world to know we’ve earned your trust. We’ll be here whenever you need us!

- Idaho Falls
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