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Rexburg and Idaho Falls Auto Repair

3975  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 522-1566
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 356-7777
1005 North 2nd E, Rexburg, ID 83440
5

Five out of Five 🌟

Thank you for the fantastic 5-star rating, Blake! It brings us joy to know that you had a great experience with us. If you have any further comments or suggestions on how we can enhance our services, please let us know. We can't wait to serve you again!

- Idaho Falls
5

I took my Escalade in to have the oil pan gasket replaced and for a transmission flush and fill. A while back when I had the rear main seal replaced, the Oswald tech recommended I replace the oil pan gasket at the next oil change. During the inspection today the tech believed the pan gasket didn't need to be replaced, and that the original recommendation was based on the oil seepage from the defective rear main seal making the gasket appear to be needing replacement. I appreciate the tech recognizing the misdiagnosis and not needlessly replacing the gasket resulting in me saving a considerable amount of money. Thank you!

Dear David, thank you for sharing your positive experience with Oswald! We're glad to hear that our technician provided you with an accurate diagnosis and saved you money. We always strive to provide honest and reliable service to our customers. If you have any future car maintenance needs, please don't hesitate to reach out!

- Idaho Falls
5

Oswalds crew is always very professional. The prices are a little higher but so worth the work they do on my vehicle

Thank you Shellie for your five-star review! We're thrilled to hear that you think our crew is professional and that you find our work worth the price. Customer satisfaction is our top priority, and we appreciate your kind words about our service. We look forward to serving you again in the future!

- Rexburg
5

Great service with Oswald! The team did a thorough professional job - on time and on budget.

Hi John! Thanks for leaving such a great review for Oswald. We're glad you had a positive experience with our team. Should you need any help in the future, don't hesitate to reach out.

- Idaho Falls
5

We had an issue with my daughter's car and had it towed to Oswald's. They were amazing to work with. They ran the diagnostics and realized that our problem was very specific to the make and model and we would be better served to take it to a specialist. They found us the options we had near by and allowed us to keep the car in their lot until we could get in to the specialist mechanic. After everything was done it was a very expensive fix. I called Oswald's to pay what we owed them. Kevin could have charged us for the diagnostic, labor times, fluids used and the storage fees but instead he didn't charge us anything. A very kind act at a very tough time. Their customer service shows how deeply Kevin and the people at Oswald's are connected to the people in their communities. If it doesn't have to be handled by the manufacturer I will be bringing our vehicles to Oswalds!!

5

You guys are the best! Great prices! Great customer service! Great to work with! Thanks Matt for all your help!!

Thank you, Emily! It's fantastic to hear about your positive experience with us. We're thrilled to know that you had a great time working with Matt. We appreciate your kind words about our prices and customer service. If you have any more questions or need further assistance, please don't hesitate to reach out.

- Rexburg
5

Wonderful service. Helpful and thorough!

Thank you for the great review, Dan! We are delighted to hear that you had a wonderful experience with us. Providing helpful and thorough service is what we strive for. We look forward to serving you again soon!

- Rexburg
5

Honest, professional service. I can rely on getting an accurate assessment and quality work.

Thank you for this fantastic review! We're ecstatic to hear that our services met your expectations. Providing honest and professional service is our top priority, and we're glad that you have seen that in your experience. Looking forward to serving you again soon!

- Rexburg
5

They may not be the. Cheapest place in town but they are honest and fair. Never any “surprise” fees. Only thing lace I truely trust. That is a rare and commendable attribute

Thank you, Rob, for trusting us and appreciating our honesty and fairness. Being transparent and reliable is something we take pride in. We strive to provide the best service possible, and your feedback means a lot to us.

- Idaho Falls
5

Very good at finding the cause of a parasitic battery drain and quick to get it fixed and communicated well through the entire process.

Thank you for the five-star review, Tim! We're thrilled to hear that your experience with us was excellent from start to finish. We take pride in our ability to quickly and accurately diagnose the cause of battery drain issues. We hope to see you again in the future for any of your automotive needs!

- Idaho Falls
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