Rexburg and Idaho Falls Auto Repair

4108  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 522-1566
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 356-7777
1005 North 2nd E, Rexburg, ID 83440
5

Repaired my AC in a timely manner. Easy to communicate with and the drop off pick up process was fantastic.

Thank you, Tel! We're glad we could get your A/C repaired quickly and make the process smooth from start to finish. Great communication and convenience are things we work hard on, so we really appreciate the feedback. We're here anytime you need us!

- Idaho Falls
5

I my family and I would never trust our cars to anyone other than Oswalds! They are reliable and honest!

Thank you, Jan! Oswald's is grateful for wonderful customers like you.

- Idaho Falls
5

The most honest auto shop I've ever been too. They saved me a bunch of money on my repairs that the dealership was trying to overcharge me on.

Thank you, Melissa! We're so glad we could help and that you felt taken care of. Honesty is at the core of everything we do, and it means a lot to hear that stood out in your experience. We appreciate your trust and are here anytime you need us!

- Idaho Falls
5

Matt is fabulous! He is an excellent communicator. Our family is from out of town and our daughter experienced a near fatal drowning two days prior to the truck breaking down. It added to an already stressful experience. There was a one hour window the next day to diagnose the problem. The mechanic not only diagnosed the problem, he was able to fix it at the same time since the problem was a ruptured hose. Matt went the extra mile and had the cooling system flushed which I truly appreciated. We truly appreciated the efforts of the team. It was a blessing to have been able to find Oswald Service Inc. Calls to other service providers trying to get help were unsuccessful. Matt was solution oriented and positive. He did not offer false hope of immediate diagnosis repair but promised the best possible service. He followed through. Hard to find these days. Thank you all!

Cristen, thank you so much for sharing your experience—and for your incredibly kind words. We’re deeply sorry to hear about what your family went through, and we’re honored that we could play even a small part in easing the stress during such a difficult time. Matt and the team will be so grateful to know their care and follow-through made a difference. We believe in doing right by people, and your review is a powerful reminder of why we do what we do. Thank you for trusting us—we’re wishing your daughter and your entire family continued healing and strength.

- Idaho Falls
5

Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!

Thank you, Mike! We really appreciate your continued trust and kind words. It's great to hear everything is working well, and we're always happy to stand behind our work—that's what we're here for. Thanks for being part of the Oswald family!

- Idaho Falls
5

I had a great experience with this shop. The place is clean, well-organized, and clearly well-managed. They recently replaced a wheel bearing and my rear brakes and rotors, but I still noticed a wobble when braking. They followed up with me to make sure everything met my expectations and I mentioned there was still a slight wobble. They got me back in right away. It turned out the front rotors were also an issue. They got them fixed for me at no charge because they felt like they should have caught it the first time. They stand behind their work and I felt like they showed real integrity. That level of accountability and service is hard to find these days. I highly recommend Oswald! I won’t be going anywhere else.

Thank you, Dave! We really appreciate your thoughtful review and your kind words about our team. We're committed to standing behind our work and doing what's right, and we're glad that came through in your experience. It means a lot to us that you noticed the integrity and accountability we strive for every day. Thank you for your trust and recommendation—we're honored to be your go-to shop!

- Idaho Falls
5

Thank you for the 5-star rating, Teresa! We truly appreciate your support and look forward to helping you again whenever you need us!

- Idaho Falls
5

Fixed my AC. Got my check engine light fixed, clearing my exhaust system. Detailed list and inspection of my vehicle and all its needs. Clear and friendly service. Best in town! If i could give more stars i would!

Thank you, Everett! We’re thrilled to hear everything from the A/C to the check engine light was taken care of to your satisfaction. It means a lot to be called the best in town! We’re grateful for your trust and kind words—and if we could get more stars from you, we’d proudly take them! 😄

- Idaho Falls
4

We used your night drop-off. This experience was different from our other experiences because it mainly happened over text. I was hoping for someone to call, but the texts were responsive and you fixed my truck quickly, which I'm grateful for.

Thank you, Eric! We really appreciate your feedback and your continued trust in us. We're glad we could get your truck fixed quickly, and we hear you on the communication preference. Going forward, we’ll be sure not to rely solely on texts and will follow up with a call when that’s your preference. Thanks again for helping us improve!

- Rexburg
5

Im always pleased with the service at Oswalds in Idaho Falls!

Thank you, Susan, for your five-star review! We're delighted to hear that you consistently have a great experience at Oswalds in Idaho Falls. Your satisfaction is our top priority, and we look forward to providing you with exceptional service on your next visit!

- Idaho Falls
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