LOYALTY REWARDS PROGRAM
Earn 3% Back
Earn 3% in Loyalty Rewards on qualifying parts and labor to use toward future qualifying services at Oswald Service Inc.
Start With at Least $10
Customers receive a minimum $10 Welcome Reward when they begin participating in the Loyalty Rewards program.
Refer & Reward
Love your experience at Oswald? Share it!
Refer a new customer and you both receive $25 when the referral qualifies:
- The new customer receives a $25 Referral Gift Card
- The referring customer receives $25 in Loyalty Rewards
Oil Change Award
Qualifying oil changes are automatically tracked toward Oswald’s Oil Change Award.
Customers can check their Oil Change Award progress from their Loyalty Rewards account.
Local Business Deals
Loyalty Rewards members can access special offers from participating local businesses.
Customers can view current Local Business Deals from their Loyalty Rewards account and send offers directly to their phone for easy access.
Give Back With Your Rewards
Customers can use a portion of their Loyalty Rewards to support participating charities and community organizations.
Current charitable giving opportunities can be viewed from their Loyalty Rewards account.
24-HOUR ROADSIDE ASSISTANCE
Eligible Loyalty Rewards customers have access to 24-Hour Nationwide Roadside Assistance.
- Towing
- Emergency fluid delivery
- Lock-out
- Jump start
- Flat tire repair
Oswald Service and Repair Loyalty Rewards Program will help reduce repair and maintenance cost over the life of your vehicle. You will earn Reward Dollars toward future services. Plus, enjoy peace-of-mind with 24-Hour Nationwide Roadside Assistance and a 3 Year / 36,000 Mile Warranty.
Check Your Rewards
Enter the phone number associated with your account to check your Loyalty Rewards balance and access your additional benefits.
There’s More Than a Balance
After looking up your Rewards, click “View My Benefits” to access your complete Loyalty Rewards account.
A one-time password will be sent to your mobile phone for secure access.
Once inside, you can:
- Check your Oil Change Award progress
- View current Loyalty Rewards offers
- Explore Local Business Deals
- Support participating charities
- Send referral cards to friends and family
Frequently Asked Questions
How do I check my Loyalty Rewards balance?
Enter your phone number into the Rewards Balance Lookup on this page.
Once your account is found, you can see your current Loyalty Rewards balance.
How do I access all of my Loyalty Rewards benefits?
Start by entering your phone number into the Rewards Balance Lookup, then click “View My Benefits.”
A one-time password will be sent to your mobile phone. Enter that code to access your Customer Loyalty Account Pages.
How do I earn Loyalty Rewards?
Customers earn 3% in Loyalty Rewards on qualifying parts and labor at Oswald Service Inc.
Rewards can be used toward future qualifying services.
Is there a limit to how many Rewards I can earn?
Customers can earn up to $100 in Loyalty Rewards per repair order.
Your Loyalty Rewards account can hold a maximum balance of $250.
Do my Loyalty Rewards expire?
Yes. Loyalty Rewards expire after 15 months of inactivity.
Continuing to visit Oswald Service Inc. keeps your Rewards account active.
How do I refer someone?
Start by looking up your rewards, then click “View My Benefits.”
From your Customer Loyalty Account Pages, select the referral option and follow the prompts to send a referral card.
When a successful referral is completed:
- The new customer receives a $25 Referral Gift Card
- The referring customer receives $25 in Loyalty Rewards
Referrals sent through the Customer Loyalty Account Pages are tracked automatically.
How do I check my Oil Change Award progress?
Start by looking up your rewards, then click “View My Benefits.”
From your Customer Loyalty Account Pages, you can view your Oil Change Award progress.
Where can I find Local Business Deals?
Start by looking up your rewards, then click “View My Benefits.”
From your Customer Loyalty Account Pages, you can view current offers from participating local businesses.
When you find an offer you want to use, you can send it directly to your phone for easy access.
How can I donate my Rewards to charity?
Start by looking up your rewards, then click “View My Benefits.”
From your Customer Loyalty Account Pages, you can view participating charities and available donation opportunities.
Can I transfer my Loyalty Rewards to someone else?
The transfer feature is not currently enabled, so please do not include transfer instructions on the customer-facing page.
Are there services that do not earn Loyalty Rewards?
Some services, transactions, discounts, or other purchases may not qualify to earn Loyalty Rewards.
Please ask an Oswald Service Inc. Service Advisor if you have questions about whether a specific service qualifies.
ROADSIDE ASSISTANCE INSTRUCTIONS
Call the Roadside Assistance phone number on your Oswald Service and Repair Rewards Card. Provide your Phone Number. For towing within 15 miles of Oswald Service and Repair, direct to our location. Max coverage per occurrence: Nationwide up to 100$. For towing service, please call: Idaho Falls - (833) 314-1250 and Rexburg - (833) 314-1250.
TERMS & CONDITIONS
Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Oswald Service and Repair at least twice in the previous 12 months, spending a minimum of 500$. Roadside Assistance is provided to customers at the discretion of Oswald Service and Repair. Oswald Service and Repair reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.