Rexburg and Idaho Falls Auto Repair

I can not text, I don't have a cell phone

Chris and the team at Oswald's have been great. They have worked on several of my vehicles. They keep me informed and do great work. I would recommend them to anyone that needs their automobile worked on or just serviced.

Josh and the team were awesome to work with. Nobody likes car repairs, but most people hate surprises even more. I got a quote within an hour of dropping off my car. It was fair and accurate, and it didn't change, no "whoops, we forgot to add blinker fluid and headlight oil" to the original quote. The work was done quickly, and I was kept in the loop. When I picked up the car, I got a prioritized list of upcoming work my car needed, which further prevented those dreaded car bill surprises. Lastly, I hopped in my car to head home and noticed they had cleaned and vacuumed my entire car and left a $5 bill in the cup holder I didn't even know I had. If you need car work done, I'm sorry, but I would 100% take it to Oswald's and feel good about it.

Thanks again for putting up with my inner Karen. Josh, Chris, Amber, and Jesse, you guys/gals are awesome. So far no leaks... knock on wood !

Josh and his staff, always go above and beyond for me and my cars.

These guys have always been honest with my repairs and will work with the customer. I have also seen them go above and beyond the last time I was there by helping an out of state couple who needed major repair on their vehicle so they can get back home. They were booked that day and was very busy, but they still took a quick look that moment to verify how serious it was and then reached out to other local shops to get them taken care of. That showed real integrity to help someone in need.

This is probably one of the best auto shops I have ever encountered. I live in Utah and they helped us out tremendously with fair prices and great service.

We took our 07 Chevy Impala in as we had a service traction control and check engine light on with hard shifting. We were told we needed to upgrade the computer system and that the issue with the traction control was low transmission fluid. When we got the vehicle back the air bag sensor was on. We took it back and was told the tech had wrote this in the inspection report but we can confirm it was not. We were given a handful of issues in the report but this was not one of them. Of course the report we were given is no longer available. Not sure what happened with their honesty as they were the place to take vehicles. A few months later the original issue with the traction control came back. We decided not to fix the airbag issue.

They did an excellent job working on our Jeep and made the whole process easy and stress-free. Chris was great about keeping us updated throughout the entire process and made sure we always knew what was going on with the repairs. The quality of the work was excellent, and what really stood out was the follow-up afterward to make sure everything was still doing good and that we were satisfied. It’s hard to find businesses that truly care about their customers after the job is done, and Oswald Service definitely does. Highly recommend them for honest, reliable service!