Rexburg and Idaho Falls Auto Repair

I recently had my 2020 GMC duramax fuel system completely replaced. The repair was complicated and labor intensive. The Oswald staff was honest and upfront with me concerning the status and cost of the work. I wont hesitate to have them work on any of my vehicles in the future.

Awesome honest work

Everyone was professional, kind, and went the extra mile for me. They were fast, efficient, and prices were reasonable. Highly recommended!

I recently went to Oswald's for an electrical issue i was having with my truck. I was moving out of state at the end of the week, and they were able to diagnose the issue, find a replacement part which was unavailable online, and fix it in four days. David, the mechanic, did wonderful work and was very thorough in his inspection of the vehicle, and Hunter, the service advisor was incredibly helpful and kept me well informed and updated on the diagnosis and repair process. If I ever need any work in the Idaho Falls area again, I will absolutely return to Oswald's.

I am beyond impressed with Oswald Service & Repair! They truly go above and beyond to provide exceptional service and care. My technician, TJ, was fantastic, professional, and incredibly thorough. I received a detailed inspection report complete with pictures and videos of my vehicle, along with recommended services and transparent pricing. I especially appreciated being able to review everything and approve the services I wanted right through text. The entire process was convenient, informative, and completely hassle-free. I highly recommend Oswald’s to anyone looking for a trustworthy, quality auto repair shop. You truly get what you pay for, and with Oswald’s, that means outstanding service, attention to detail, and genuine care for both you and your vehicle. I couldn’t be happier with my experience!

In on time, fixed as per requested, kindly helped, out on time. Thanx

Very accommodating and personable

Kept getting messages with texts asking for a review. So here’s my review. Super over priced. Wanted to charge unrealistic amounts for repairs that are very simple to do. They also told me I needed to replace things that had been done recently. They didn’t attach photos of some things and the wording they used was if you haven’t done this already. Which is was disappointing. They didn’t check stuff but told me I might need to replace it. They will try to get as much money from you as possible. Very disappointed with the service. The guy at the front was super kind and nice, but the overall experience was poor. I recommend talking your car elsewhere or get ready to be overcharged. I’ll give credit where credit is due. They found the issue to my car. They wanted to do over $5000 of repairs to a car that isn’t work that much lol. The issue was a bad battery and a lose wire on the starter…. That doesn’t even come close to $500 in parts. Some of the things they found do need repaired down the line but the cost for the repairs was crazy to me. Just felt like if you want to charge me for something don't tell me you didn’t really look at it but here’s the fee anyways. So to sum it up. Very kind staff, poor pricing, loves your money.

This service was a 60,000 mile service covering many things. All were completed in a timely manner and I'm confident my car is in prefect condition. Beautiful new shop, same professional and competent service that I've grown to expect in the last 6 years.

Love the attention to your detail AAA+++