Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 06:00 PM
5

I took a salvage titled Honda for routine inspection to Oswald because I was taking it for a cross country road trip. They did a detailed inspection and shared their findings with me at their Rexburg service station and later by emailing me a detailed report online regarding the inspection and findings accompanied with pictures as well. They found major problems with the car and shared their professional opinions which potential saved me from a bad accident. May I add they did all this for free as well. I am thankful to their expertise and honest opinions. Five star service!

5

Great experience! My car's oil was changed quickly, and they washed the outside of the car, which I really appreciate. Would definitely recommend!

5

We love Oswald! Jessie and the team in Rexburg are so quick to respond and get us in. We take all of our cars there for various kinds of things and they are always responsive and give us an honest assessment. Highly recommend.

5

Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over backwards to provide steller customer service. They will never charge you for unnecessary repairs. They are honest and frankly have at times not charged me for things that I would expect to be charged for. Not only that, but when one of their mechanics made a mistake, Kevin came and got my car after hours on a Friday night and took it to his shop and fixed it for me that night. Anyone can make a mistake, the test is what do they do after making a mistake. For Oswald's it's not a question... they will do what it takes to make it right. Is Oswald's the cheapest shop around? That depends on how you look at it. What they charge for a specific repair is comparable to other shops that do quality work. No they are not as cheap as a fly-by-night mechanic. But since they will never charge for unnecessary repairs, because they guarantee their work, because they have the utmost integrity, I have peace of mind. For me, they are the absolutely best value out there. I don't take my cars anywhere else.

Steve, thank you for your review! We love our customers, thank you for allowing us to take care of your car care needs.

- Idaho Falls
5

Jesse is always helpful and knows what he is doing.

5

The Oswald crew replaced a defunct alternator and a worn-out battery in my Buick in one day, and even gave me a ride to my home when I dropped the car off and picked me up when it was repaired. They were extremely pleasant through it all, and their charges for parts and labor were very fair. I'll never use another mechanic shop, and will recommend them to anyone who gives me the opportunity. Great service, Oswald's! Thank you.

5

Their service and friendliness are impeccable. I strongly recommend them to anyone with car problems!

5

Great customer service. The guy at the front was helpful and knowledgeable with the inspection results and answered all questions with confidence.

5

The team at Oswald’s is always very courteous. They are willing to take whatever time is necessary to help us understand any issues our vehicles are having. Always happy to use Oswald.

Josh, thank you for letting us take care of your vehicles! We appreciate your rating and review.

- Idaho Falls
5

They were able to get me in quickly and fix problems that had been bothering me for a couple years and already worked on by other mechanics.

Kevin, so great to hear that!!! We are fortunate to have some incredible talent on our team. Thank you for your rating and review!

- Idaho Falls