Rexburg and Idaho Falls Auto Repair

Amber works up front as a service consultant and honestly....she saved me time, money and recognized the situation I was facing and adjusted the customer service to fit my specific needs. She's an amazing service consultant and she made sure I was taken care of. She passed the mechanical work off to Chris and he along with any technicians made everything right in my world again... For real. Go here if you want quality service that actually counts for something. I recommend anyone reach out to these guys for ANY car issues or questions. They are reliable, honest and work hard to make you happy. The drop off box/pick up box is also a huge plus and time saver!

5 star service. Outstanding technicians. Professional and friendly front office staff. Highly recommend.

Worth the visit for sure. You have no idea how welcomed and comforted I felt after speaking with Amber and having Chris work on my car. I'm so glad to see this kind of attitude and energy in a mechanic shop here in Idaho Falls. I hope they keep doin what they do best. Honesty, integrity and support not just for the job they do on your vehicle but for you and your peace of mind. It's a pleasure so be part of the Oswald family!💪😁💖

The work was good! Everything weve ever taken to Oswalds had ran well afterward the repairs. Weve sent friends there too and they were pleased. The front desk people are knowledgeable and helpful.

This shop really helped us out. Traveling on a Friday afternoon truck had issues that required an immediate fix. Chris and Tot took the time to get us back on the road even though they were down a person and double booked.

Incredibly great service. My repair work did take all day to complete, but it was because they were so busy. Still, kept me updated throughout the process with phone calls and even drove me to work. Followed up with text messages, mailings, and genuine interest days later. I've never seen this level of customer appreciation from the local dealership I was returning to for oil changes and maintenance. They've earned my future business.

Trust worthy all the way.

I am so happy with Jesse. My car runs better than it has in a long time. It's a smooth ride and it is so wonderful to not have to watch the temp gauge to make sure it's not over heating. I would recommend Jesse. He is awesome.

We had our Jeep serviced for the first time here. They were professional, friendly, paid attention to details and when we had a minor issue they took care of it quickly without any hesitation. We will definitely come back if we have any future repair needs. Recommend them for sure.