Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Always awesome service!!

Thank you, Scott and Anita! We appreciate your loyalty. Our team is thrilled to read your kind words. We'll continue delivering excellent service to you!

- Idaho Falls
1

I went to Oswald for many years. I always recommended them to all my friends. I sent them a lot of business. The last time I went there, they charged me $600 to replace 2 headlights. At first, for $600, I thought they were going to replace the entire light fixture, but when I picked it up they gave me the box for the bulb they replaced, and it was like a $50 light bulb. They charged me $300 each ($600 total) just for the bulbs - not including the labor. I was mad, but I decided to give them another try. So I took my wife's Bronco in to get a quote to fix the CV axel. It seemed high so I took it to the Ford dealership, and their quote was literally half the amount of Oswald's - for the same job. I'm not going to pay Oswald TWICE AS MUCH as what the dealership would charge. Oswald used to take good care of me and treat me fairly, but something changed and now they're trying to gouge me, after years of loyalty and all the business that I sent their way. Now they lost my business, and all of the business that I would have referred to them.

Steve, we truly appreciate your years of loyalty and the trust you’ve placed in us over the years. We’re sorry to hear that your recent experiences didn’t reflect the level of service and fairness you’ve come to expect from Oswald's. We should have communicated more clearly about the pricing, and we take full responsibility for that. Nick enjoyed speaking with you and appreciated the opportunity to listen to your concerns. Your feedback is invaluable, and we’re actively working to ensure better transparency moving forward. We’re grateful for your willingness to give us another shot in the future, and we’ll do everything we can to earn back your trust. Thank you again for sharing your experience—we’re always striving to improve.

- Rexburg
5

Did a good job. Pricey but not their fault they saved me some on a refund on parts they did not have to use. They did a good job. Did a good job . We're on time and told me what to expect for cost.They were good to work with.

Thank you, Robert, for your kind words! We strive to provide excellent service while keeping costs transparent. It's great to know we met your expectations. Don't hesitate to reach out if you need anything in the future.

- Idaho Falls
5

The service writer that I dealt with was extremely honest with me. He strived to get me the best possible care for my car.

Thank you, Ralph, for your kind words! We're thrilled to hear that our service writer provided you with exceptional care and honesty. Your satisfaction is our top priority, and we look forward to continuing to provide you with top-notch service for your car.

- Idaho Falls
5

Excellent experience. Explained what they were doing and had my vehicle ready when they said they would.

Thank you Douglas for the 5-star review! We are thrilled to hear that you had an excellent experience with us. Our team takes pride in providing clear explanations and delivering on time. We appreciate your feedback and look forward to serving you again in the future!

- Rexburg
5

Nick and the guys at Oswald are awesome! They are honest and help figure out the most cost effective solution to fix your car. Great service and super friendly!

Thank you for the awesome review, Dusty! We're so happy to hear that you had a great experience with Nick and the team at Oswald. It's always our goal to provide honest and cost-effective solutions for our customers. We appreciate your kind words and look forward to serving you again in the future!

- Rexburg
5

Like always, top notch service

Thank you for the fantastic review, Gerald! It's great to hear that our service always meets your expectations. We aim to provide top-notch service to all our customers. If you ever need anything, just let us know!

- Idaho Falls
5

We came to Idaho Falls to buy a used van. Before buying a used car, we always like to take it to a mechanic first. Oswald Service Inc was able to spare a mechanic to look the vehicle over and give us his professional opinion. We didn't have time for a full inspection but we were able to gather enough information from Oswald's mechanic to not buy the van.....and to also see that the van's owners weren't telling us the whole truth about the van's issues. Thank you, Oswald Service Inc for sparing us from buying a lemon.

Thank you for choosing Oswald Service Inc, Danielle! We're pleased to hear that we could assist you in making a wise decision. Our team is dedicated to providing transparent and reliable services. Feel free to contact us again if you need further assistance or have any other questions!

- Idaho Falls
5

Great service and quick work.

Thank you for the 5-star review, David! We're thrilled to hear that you had a great experience with our service. Providing efficient and top-quality work is always our priority. If you have any more feedback or need assistance in the future, please don't hesitate to reach out!

- Idaho Falls
5

I had an oil change that was completed right on time. Ive been impressed with the high level of service I get at Oswald Service & Repair

Larry, thank you for recognizing our exceptional service! We pride ourselves on timely and top-notch care for your vehicle at Oswald Service & Repair. We look forward to providing you with the same level of excellence in the future!

- Idaho Falls