Rexburg and Idaho Falls Auto Repair

4200  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my a/c issue promptly

Thank you, Charles! We’re so glad to hear you were pleasantly surprised—that’s exactly the kind of experience we strive to deliver. We appreciate your kind words about our accountability and accuracy, and we're happy we could get your A/C issue resolved promptly. We're here whenever you need us!

- Idaho Falls
4

Everything was awesome, timely and efficient, friendly, car running better…the reason 4 instead of 5 stars is because I was told my car would be cleaned inside and out, including the windows. However, it was not cleaned at all. It was just as dirty as when I dropped it off. I had been looking forward to picking up a nice, cleaned car. It was after hours so I couldn’t ask anyone about it. I appreciated being able to easily pick it up in the evening after work though.

Thank you for the positive feedback, Melinda! We're glad to hear that you had a great overall experience with us. We apologize for the oversight in not cleaning your car as promised. We understand your disappointment and have shared your feedback with our team. We'll make sure to address this issue to ensure it doesn't happen again in the future. Nonetheless, we appreciate your understanding and hope to provide you with a fully satisfactory service next time.

- Idaho Falls
4

Good people and great job. Expensive though

Thank you, Jerry! We really appreciate the kind words and are glad you felt taken care of. We understand that pricing is an important part of the experience, and we do our best to match the value of our work with the quality, transparency, and care we provide. Thanks again for your support—we hope to see you again!

- Idaho Falls
5

Thank you for the 5-star rating, James! We appreciate your support and look forward to serving you again!

- Idaho Falls
5

The employees at Oswald’s are kind, knowledgeable, honest, and hardworking! Thanks Josh and Matt for being so easy to work with and such a pleasure to speak to!

Thank you, McKeyan! We’re so glad to hear that Josh and Matt made your experience a great one. Kindness, honesty, and hard work are exactly what we strive for, and it means a lot to see that recognized. We truly appreciate your support and look forward to serving you again!

- Idaho Falls
5

New user of Oswald Service, but will be back for future needs. Their upfront estimate was right on, they did the repair when they said they would, they were prompt and courteous in fixing an OLD truck. Thank you, Lora Jo Moon.

Thank you, Lora Jo! We're so glad your first experience with us was a great one. It means a lot that you appreciated our transparency, timeliness, and care—especially with your older truck. We look forward to helping you again whenever you need us!

- Idaho Falls
5

Hands down best experience in quite some time! Everyone was more than nice and respectful will be coming back for future issues!

Thank you, Kobee! We’re so glad to hear you had such a positive experience with our team. Respect and kindness are at the heart of what we do, and it’s great to know that came through. We look forward to seeing you again whenever you need us!

- Idaho Falls
4

Thanks for the 4-star rating, Dan! We appreciate your support and would love to hear what we can do to make your next visit a 5-star experience. Looking forward to seeing you again!

- Idaho Falls
5

Except for the long wait to get in, everyone and everything was great! Happy with your service!

Thank you, Kelli! We really appreciate your patience and are so glad to hear you were happy with the service once we got you in. We're working hard to reduce wait times and make scheduling easier, and your feedback helps us keep improving. Thanks again for the kind words!

- Idaho Falls
5

Oswald had best service I have ever had! I’ll never go anywhere else! They are so professional and friendly! Absolutely the BEST!

Wow—thank you, Ryan! We’re honored to be your go-to shop and truly appreciate the enthusiastic praise. Professional and friendly service is what we strive for every day, and it means the world to know we’ve earned your trust. We’ll be here whenever you need us!

- Idaho Falls
1...891011121314...299
Leave a review