Rexburg and Idaho Falls Auto Repair

4143  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

Always good service. Nothing to worry about.

Thank you for the kind words, Fred! We appreciate your loyalty and are thrilled to hear that you always have a great experience with us. We strive to provide top-notch service to all our customers, and we're glad that we consistently meet your expectations. See you next time!

- Idaho Falls
5

I can't say enough. These guys are beyond reproach. Like you, I've had trust issues with repair shops for years. No more. Oswald Service bent over backwards to make sure I was treated right as far as repairs performed and the prices charged. I tell my detailed experience to all who will listen. Honesty. Integrity. Fair dealing. Great work. Friendly. They will not gouge you like some other shops I've dealt with. They are my go-to shop now.

Greg, thank you for taking the time to write such a glowing review! We couldn't be happier to hear that you had such a positive experience with us. Our team here at Oswald Service is dedicated to providing top-notch service with honesty and integrity, so it's great to know that we exceeded your expectations. We look forward to being your go-to shop for all your automotive needs in the future!

- Idaho Falls
5

Guys are always friendly and quick to recognize me. They explain everything very well. I feel confident in the work they do.

Jenna, it's wonderful to hear about your excellent experience with our friendly and attentive team! Your confidence in our service means everything to us. We'll continue to provide clear explanations and efficient service to ensure your satisfaction. Thank you for your kind words!

- Idaho Falls
5

The great service I always enjoy, they take care of every detail

Thank you for the kind words, Rich! It's wonderful to hear that you consistently enjoy our service. Each detail is important to us too! We look forward to providing you with exceptional care on your next visit.

- Idaho Falls
5

Paperwork

Thank you for your positive review, Lance! We're glad to hear that you had a great experience with us. We understand that paperwork can sometimes be a hassle, but we strive to make the process as smooth as possible for our customers. If you have any other feedback or questions, please don't hesitate to reach out.

- Idaho Falls
5

Five out of Five 🌟

Thank you for the fantastic 5-star rating, Blake! It brings us joy to know that you had a great experience with us. If you have any further comments or suggestions on how we can enhance our services, please let us know. We can't wait to serve you again!

- Idaho Falls
5

I took my Escalade in to have the oil pan gasket replaced and for a transmission flush and fill. A while back when I had the rear main seal replaced, the Oswald tech recommended I replace the oil pan gasket at the next oil change. During the inspection today the tech believed the pan gasket didn't need to be replaced, and that the original recommendation was based on the oil seepage from the defective rear main seal making the gasket appear to be needing replacement. I appreciate the tech recognizing the misdiagnosis and not needlessly replacing the gasket resulting in me saving a considerable amount of money. Thank you!

Dear David, thank you for sharing your positive experience with Oswald! We're glad to hear that our technician provided you with an accurate diagnosis and saved you money. We always strive to provide honest and reliable service to our customers. If you have any future car maintenance needs, please don't hesitate to reach out!

- Idaho Falls
5

Great service with Oswald! The team did a thorough professional job - on time and on budget.

Hi John! Thanks for leaving such a great review for Oswald. We're glad you had a positive experience with our team. Should you need any help in the future, don't hesitate to reach out.

- Idaho Falls
5

We had an issue with my daughter's car and had it towed to Oswald's. They were amazing to work with. They ran the diagnostics and realized that our problem was very specific to the make and model and we would be better served to take it to a specialist. They found us the options we had near by and allowed us to keep the car in their lot until we could get in to the specialist mechanic. After everything was done it was a very expensive fix. I called Oswald's to pay what we owed them. Kevin could have charged us for the diagnostic, labor times, fluids used and the storage fees but instead he didn't charge us anything. A very kind act at a very tough time. Their customer service shows how deeply Kevin and the people at Oswald's are connected to the people in their communities. If it doesn't have to be handled by the manufacturer I will be bringing our vehicles to Oswalds!!

5

They may not be the. Cheapest place in town but they are honest and fair. Never any “surprise” fees. Only thing lace I truely trust. That is a rare and commendable attribute

Thank you, Rob, for trusting us and appreciating our honesty and fairness. Being transparent and reliable is something we take pride in. We strive to provide the best service possible, and your feedback means a lot to us.

- Idaho Falls
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