I had a great experience with this shop. The place is clean, well-organized, and clearly well-managed. They recently replaced a wheel bearing and my rear brakes and rotors, but I still noticed a wobble when braking. They followed up with me to make sure everything met my expectations and I mentioned there was still a slight wobble. They got me back in right away. It turned out the front rotors were also an issue. They got them fixed for me at no charge because they felt like they should have caught it the first time. They stand behind their work and I felt like they showed real integrity. That level of accountability and service is hard to find these days. I highly recommend Oswald! I won’t be going anywhere else.
Thank you, Dave! We really appreciate your thoughtful review and your kind words about our team. We're committed to standing behind our work and doing what's right, and we're glad that came through in your experience. It means a lot to us that you noticed the integrity and accountability we strive for every day. Thank you for your trust and recommendation—we're honored to be your go-to shop!
- Idaho Falls