Rexburg and Idaho Falls Auto Repair

4047  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

Five out of Five 🌟

Thank you for the fantastic 5-star rating, Blake! It brings us joy to know that you had a great experience with us. If you have any further comments or suggestions on how we can enhance our services, please let us know. We can't wait to serve you again!

- Idaho Falls
5

I took my Escalade in to have the oil pan gasket replaced and for a transmission flush and fill. A while back when I had the rear main seal replaced, the Oswald tech recommended I replace the oil pan gasket at the next oil change. During the inspection today the tech believed the pan gasket didn't need to be replaced, and that the original recommendation was based on the oil seepage from the defective rear main seal making the gasket appear to be needing replacement. I appreciate the tech recognizing the misdiagnosis and not needlessly replacing the gasket resulting in me saving a considerable amount of money. Thank you!

Dear David, thank you for sharing your positive experience with Oswald! We're glad to hear that our technician provided you with an accurate diagnosis and saved you money. We always strive to provide honest and reliable service to our customers. If you have any future car maintenance needs, please don't hesitate to reach out!

- Idaho Falls
5

Great service with Oswald! The team did a thorough professional job - on time and on budget.

Hi John! Thanks for leaving such a great review for Oswald. We're glad you had a positive experience with our team. Should you need any help in the future, don't hesitate to reach out.

- Idaho Falls
5

We had an issue with my daughter's car and had it towed to Oswald's. They were amazing to work with. They ran the diagnostics and realized that our problem was very specific to the make and model and we would be better served to take it to a specialist. They found us the options we had near by and allowed us to keep the car in their lot until we could get in to the specialist mechanic. After everything was done it was a very expensive fix. I called Oswald's to pay what we owed them. Kevin could have charged us for the diagnostic, labor times, fluids used and the storage fees but instead he didn't charge us anything. A very kind act at a very tough time. Their customer service shows how deeply Kevin and the people at Oswald's are connected to the people in their communities. If it doesn't have to be handled by the manufacturer I will be bringing our vehicles to Oswalds!!

5

They may not be the. Cheapest place in town but they are honest and fair. Never any “surprise” fees. Only thing lace I truely trust. That is a rare and commendable attribute

Thank you, Rob, for trusting us and appreciating our honesty and fairness. Being transparent and reliable is something we take pride in. We strive to provide the best service possible, and your feedback means a lot to us.

- Idaho Falls
5

Very good at finding the cause of a parasitic battery drain and quick to get it fixed and communicated well through the entire process.

Thank you for the five-star review, Tim! We're thrilled to hear that your experience with us was excellent from start to finish. We take pride in our ability to quickly and accurately diagnose the cause of battery drain issues. We hope to see you again in the future for any of your automotive needs!

- Idaho Falls
5

Straight forward and honest

Thank you for your kind words, Gary! We strive to be transparent and trustworthy. Your satisfaction is our top priority!

- Idaho Falls
5

The only place we will have our vehicles serviced! Prices are fair and customer service is top notch!

Thank you, Daniel! Your loyalty means the world to us. We're thrilled to be your go-to service provider. See you next time!

- Idaho Falls
5

My family and I have been going to Oswalds for years! I know if I can't figure it out or my car dealership, Oswald will!

Thank you, Hannah, for being a loyal customer at Oswalds! We take pride in being your trusted choice for auto needs for years. Your confidence in our expertise means a lot to us. We'll continue providing the excellent service you've come to expect. See you next time!

- Idaho Falls
5

I was so impressed with the service. Oswald went way above and beyond to fix my car at an unbeatable price! Thank you Oswald!

Thank you, Lacee, for your kind words! We're thrilled to hear how impressed you were with Oswald's exceptional service. Exceeding expectations and providing unbeatable prices is what we strive for. Your gratitude means the world to us. We're here whenever you need us!

- Idaho Falls
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