Rexburg and Idaho Falls Auto Repair

Hands down I would rate them more than 5 stars if I could. I had called multiple mechanics in IF, and they all tbh, tried to screw me on price and a proper fix. Oswald service didn't even hesitate to tell me what was wrong. They didn't try to, "up" what was needed to repair, and literally charged half the cost of what Les, "shwaaaaaab" (not supposed to say business names, gotta be secret) quoted me. They were so timely when it came to fixing the car. All around amazing atmosphere. Great customer service and desk work. Everyone I talked to was very polite, and honestly. The only place that didn't feel like I was getting ripped off. Great work. Obviously, more than happy with the service I had. I'll recommend you guys to everyone. Thank guys!

About a year ago, I needed some emissions work done on my vehicle while visiting family in Idaho. Idahoans don't generally have to worry as much about their vehicle's exhaust system (well, other than from an environmental perspective), but I live in a region that is regulated for air quality. Kevin and his team were able to fit me in, even with tight notice. I used to visit his and his dad's shop when it was the smaller building down the street. They always took good care of my car then, too. This vehicle ended up with a more costly repair being needed; otherwise I couldn't receive new state issued tags where I am from. They checked the Volkswagen part as well as sourced from two "O.E.M. equivalent" sources to find me the most reasonable price. We ended up needing an extra day to order the part from Denver, but the shop saved me hundreds of dollars. I appreciated they understood that my time was valuable and I wish I could have come in to redeem that flyer for my 100,000 mile manufacturer service recommendation.

Prompt, knowledgeable, fair! Focused on problems and not on trying to do things that aren’t necessary. This is my second encounter with them, they have earned my loyalty as a customer.

Jerica said the business always takes care of her.

Spoke to Renee. She said the owner Kevin is a sweetheart. He always goes out of his way to help her out when she brings her vehicle into the facility.

Katie said she really appreciated the business. She stated they do their best to get the job done in a timely manner.

We visited Oswald Service and Repair for the first time this week. I am impressed by their ability to communicate and maintain that communication through the repair experience. In all we had 4 phone calls. Each call was pleasant and articulate based on their need for more information, status reports and summary of findings. I enjoyed the experience. A report was produced noting a full inspection of the car. Problem areas were noted. Potential corrective actions were identified with a cost estimate for each. This allows us to plan our car maintenance over the next year so that the vehicle will give us long and safe service. We will return.

The service I received was very quick and the technician did a great job.

Oswald Service and Repair has excellent customer service. Our company has been using them for over 2 years and they have been great to work with. It is refreshing to receive such good service and would highly recommend them.

Maryanne said the service she receives from the staff is wonderful.