So we're in Idaho Falls on business as we live in Las Vegas and our Lexus RX 350 started to make a grinding noise from our rear brakes. I wasn't sure where to take our car to get looked at and fixed the same day without an appointment. I was referred to Oswalds, but they were a smaller family owned business. Do I go to them or one of the big guys who spends lots of $$$ on advertising. I chose Oswalds. They were polite, friendly and said they could look at it in about 1 hour. I waited and I was right. Rear brakes, but I need rotors too. Dang. Fair price and they even gave me a ride across town to where I was staying and in just another couple hours they called to say all done. Great! And they came to pick me up. Thanx to them for taking great care of us.