Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

I’ve tried a few others around Rexburg. Most others have disappointed me. Poor service, bad customer relation and performing unauthorized work are examples of my dissatisfaction. I had an emergency, Oswald was quick to diagnose the problem and offer solutions and gave me options to choose from. I will be using them again for my needs....

Tom that is great! Thank you for trusting us with your vehicle needs.
Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Mason said the service was fast, the facility was clean and the staff was informative.

Thanks Mason, we appreciate that!


Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

I went to Oswald because they were running a promotion and I didn’t want to drive 45 minutes to my usual shop for my oil change. My family and I have used the same service shop for more than twenty years, but I was so impressed by Oswald that I will continue to use them for as long as we are in the area. Their facilities are cozy, and the wait was comfortable. They got me in and out quickly and my car was vacuumed and had the windows washed when all I expected was a simple check-up. I am so so impressed! UPDATE: I went in to have more work done and there were some issues that occurred with me not understanding some of the services the mechanic said my car would need in the future. I left a pretty negative new review, which seems to have been deleted. That being said, I received an email after the visit clarifying the needed services, and also received a direct call from the mechanic after he had seen the review so that he could clear up the confusion. I was really impressed with the accountability and follow-up. Once again, I highly recommend Oswald.

Wow! Katelyn, thank you so much for this review and for giving us a try. We will do all we can to continue to amaze you. :)

- Rexburg
5

I brought my vehicle in because it started making a really crazy noise. They looked at it right away and squeezed me in to fix the problem that very day. I always feel like I can trust their diagnosis and that things will get fixed the right way the first time. Thanks Oswald Service!

Sabrina that is very nice to say! We appreciate your business and your trust!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Oswald Service and Repair gave us a fair and manageable quote to get our brakes replaced. We felt like they actually cared about our vehicle and it’s overall condition. A lot of dealerships and similar businesses have always seemed like they never truly fix or even acknowledge the problems we have with our vehicle. Oswald will be receiving our business for the foreseeable future!

Tanner,

That is an awesome review, thank you! Our goal is to have informed lifelong customers. It was a pleasure doing business with you!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

They do a Awesome job. There Quick and always take Great care of us!!

Thank you so much for your review!

- Rexburg
5

Incredibly professional and honest staff. This is the place in rexburg to take your car.

Matteo, thank you so much for your review. We appreciate your endorsement!

- Rexburg
5

These guys will take care of you the right way. I brought my own oil and oil filter to them and paid just as much as Wal-Mart. But while Wal-Mart just handed me the keys, Oswald’s called me by name, they checked out my car, and told me certain things I need to look out for and watch to make sure my car will run 100%. And if that’s not enough when I got into my car I noticed they cleaned my dashboard and my windows. If there were more stars on this thing I would give them more!!!!

Kyle, thank you so much for your review and comments! We pride ourselves on our service and we are so glad we were able to surprise you. We look forward to taking care of you in the future.

- Rexburg
5

Anthony said that the place was clear, concise and had good communication. The work was done efficiently and they were easy to work with.

That’s a nice review, thanks Anthony! It’s been a pleasure doing business with you.

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Alfonzo said the employees saved him money by looking further into the problem and found out he only needed to change the battery.

Alfonzo,

Thanks for the nice review. We hope you’re happy that you moved to Idaho!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg