We used your night drop-off. This experience was different from our other experiences because it mainly happened over text. I was hoping for someone to call, but the texts were responsive and you fixed my truck quickly, which I'm grateful for.
Thank you, Eric! We really appreciate your feedback and your continued trust in us. We're glad we could get your truck fixed quickly, and we hear you on the communication preference. Going forward, we’ll be sure not to rely solely on texts and will follow up with a call when that’s your preference. Thanks again for helping us improve!
- Rexburg