Rexburg and Idaho Falls Auto Repair

4122  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

The service was fantastic. I had called the shop to see if someone could come out and look at my car to see if it was something that could be fixed without having it towed. They sent a tech out and we determined what the problem was. Unfortunately it was something that had to be fixed at the shop. They got my car in earlier than expected, got the pump fixed and did some routine checks to see if there was anything else that needed to be done. They found some other issues that I suspected and resolved them as well. The service and people there are great to work with. I would highly recommend this shop for any kind of repairs or service. Thank you Jim for the great work.

Thank you so much, Brenda! We're thrilled to hear you had such a great experience with us. Going the extra mile—like sending a tech out when you're in a tough spot—is exactly what we strive for. We're glad we could get your car in early, address the issues thoroughly, and give you peace of mind. Tim and the whole team truly appreciate your kind words. Thank you for the recommendation—it means a lot!

- Rexburg
4

We used your night drop-off. This experience was different from our other experiences because it mainly happened over text. I was hoping for someone to call, but the texts were responsive and you fixed my truck quickly, which I'm grateful for.

Thank you, Eric! We really appreciate your feedback and your continued trust in us. We're glad we could get your truck fixed quickly, and we hear you on the communication preference. Going forward, we’ll be sure not to rely solely on texts and will follow up with a call when that’s your preference. Thanks again for helping us improve!

- Rexburg
5

I had my car worked on in Utah and I needed my sway bar links greased. Not only did they fit me in their busy schedule, but they got it done quickly and did it for free! They were very kind and friendly! Will definitely be back!

Thank you, Mackenzie! We’re so glad we could help and get you taken care of quickly. It means a lot to hear that our team made a positive impression—we’re always happy to help however we can. We look forward to seeing you again!

- Rexburg
5

Oswald has taken good care of my cars for several years. Thanks!

Dan, thanks for taking care of your vehicles with Oswald! We appreciate your loyalty over the years. If you need anything, just give us a call!

- Rexburg
5

Thank you for the 5-star rating, Michael! We appreciate your support and look forward to serving you again!

- Rexburg
5

Absolutely AMAZING! Came in with my only vehicle, and Tim shuttled me to and from school/home 3 different times. The day was unorthodox due to a training going on, which I was happy to volunteer my truck for, so with the inconvenience and everything, my inspection was done free of charge! Everything was good, and TJ even informed me of a low tire, and filled it up for me. These guys genuinely care for their customers, a real 'Les Schwab' of auto repair and service. I hope I don't need to, but if I do, I WILL be returning.

Wow—thank you for such an incredible review! We’re so glad we could help make your day a little easier, even with the unique schedule and training going on. Tim, TJ, and the rest of the team truly care about making sure our customers feel supported and valued, and it means a lot to hear that came through in your visit. It’s also extra special that you mentioned Les Schwab—Kevin actually worked there, and many of the principles they’re known for helped shape the foundation of how we serve our customers here at Oswald Service. We appreciate you trusting us with your truck and volunteering it for the training. We hope you don’t need us again anytime soon—but if you do, we’ll be ready. Thanks again, Hunter!

- Rexburg
5

I would recommend them to my friends

Thank you, Wendell, for recommending us! It means a lot. Our team works hard to provide excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Rexburg
5

Their automated communication is fantastic. It’s clear, precise and effective for a non mechanic like me.

Thank you, Doug! We're so glad to hear that our communication system made things clear and easy to understand. We believe transparency is key—especially for those who aren't mechanics—and we’re happy it helped you feel confident in the process. We appreciate your trust!

- Rexburg
5

Everything went as planned. As unforseen things arose we discussed them and they sorted out the issues and got them fixed. Appreciate the attention to details. Good guys. Good job. Good price.

Thank you, Dan! We’re glad everything went smoothly and that we could work through the unexpected together. Your appreciation for the details means a lot to us. We’re grateful for your trust and kind words—always happy to help!

- Rexburg
5

They are clean and thorough. They keep you updated and finish when they say they will.

Thank you, Craig! We really appreciate your kind words. Clean, thorough, and on time—that’s exactly the standard we aim for, and we're glad it showed in your experience. Thanks for trusting us!

- Rexburg
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