We visited Oswald Service and Repair for the first time this week. I am impressed by their ability to communicate and maintain that communication through the repair experience. In all we had 4 phone calls. Each call was pleasant and articulate based on their need for more information, status reports and summary of findings. I enjoyed the experience. A report was produced noting a full inspection of the car. Problem areas were noted. Potential corrective actions were identified with a cost estimate for each. This allows us to plan our car maintenance over the next year so that the vehicle will give us long and safe service. We will return.
Rulon, thank you for giving us a chance to earn your business. We look forward to serving your car care needs for years to come!
- Idaho Falls