Rexburg and Idaho Falls Auto Repair

Oswald service and repair were friendly & knowledgeable, They answered all my questions and concerns, and done a great job on my vehicle, at an affordable price. Would recommend them to everyone. Give them a try you won’t be disappointed. Thanks Jeff

They do great work. They don't beat around the bush, they tell you if anything is wrong with your car, their recommendations and ask what you would like them to do. Great customer service.

Hands down I would rate them more than 5 stars if I could. I had called multiple mechanics in IF, and they all tbh, tried to screw me on price and a proper fix. Oswald service didn't even hesitate to tell me what was wrong. They didn't try to, "up" what was needed to repair, and literally charged half the cost of what Les, "shwaaaaaab" (not supposed to say business names, gotta be secret) quoted me. They were so timely when it came to fixing the car. All around amazing atmosphere. Great customer service and desk work. Everyone I talked to was very polite, and honestly. The only place that didn't feel like I was getting ripped off. Great work. Obviously, more than happy with the service I had. I'll recommend you guys to everyone. Thank guys!

About a year ago, I needed some emissions work done on my vehicle while visiting family in Idaho. Idahoans don't generally have to worry as much about their vehicle's exhaust system (well, other than from an environmental perspective), but I live in a region that is regulated for air quality. Kevin and his team were able to fit me in, even with tight notice. I used to visit his and his dad's shop when it was the smaller building down the street. They always took good care of my car then, too. This vehicle ended up with a more costly repair being needed; otherwise I couldn't receive new state issued tags where I am from. They checked the Volkswagen part as well as sourced from two "O.E.M. equivalent" sources to find me the most reasonable price. We ended up needing an extra day to order the part from Denver, but the shop saved me hundreds of dollars. I appreciated they understood that my time was valuable and I wish I could have come in to redeem that flyer for my 100,000 mile manufacturer service recommendation.

Prompt, knowledgeable, fair! Focused on problems and not on trying to do things that aren’t necessary. This is my second encounter with them, they have earned my loyalty as a customer.

Spoke with Lani. She said there is absolutely nothing wrong.

Jerica said the business always takes care of her.

Spoke to Renee. She said the owner Kevin is a sweetheart. He always goes out of his way to help her out when she brings her vehicle into the facility.

Oswald's worked with us to fix our AC. After it was fixed, the next day another line developed a leak but they were closed and we had to head back home to Wyoming as our vacation in Idaho was over. They worked with us and another garage in Wyoming to fix the new problem and replace the freon that had leaked out. We were appreciative of the help they gave us and their willingness to continue to work with us even when we were no longer in the state.

Teresa said that the facility worked with her financially.