5

Very professional and easy to work with. I called from Colorado to arrange some repairs on my daughters car while she is there at college. The entire team was easy to work with over the phone and kept me informed throughout the process. Highly recommend!!

5

You guys were great and very up front. You put the customer in the control seat . Thank you.

Steve, thank you for your business! We really appreciate you and the excellent rating and review.

- Oswald Service Inc - Rexburg
5

Oswalds is a little more expensive than some other places can be but it is worth it for the service you get. They are always so friendly you can tell the company culture is great. They are honest and get work done quick. I really liked the vehicle inspection link they sent me. They are not pushy about services either. They work on what you ask them to and don't do things just because they think it needs to be done. Overall a pleasure doing business with them.

Rayo, thank you so much for your thoughtful rating and review! We really appreciate your business and your understanding of our culture.

- Oswald Service Inc - Rexburg
5

Always friendly, professional, and prompt

5

Very honest and helpful!!

5

Douglas, thank you so much for the 5 stars!

- Oswald Service Inc - Rexburg
5

Josh and his guys made my experience one to remember, by always being very persistent and dedicated to the costumer. I will be definitely bringing my vehicles back to them anytime I need a service performed.

Jaxten, thank you so much! We are nothing without our customers and we are so grateful for your business.

- Oswald Service Inc - Idaho Falls Downtown
5

The service at Oswald is excellent. The staff is professional, friendly, practical, and honest. I love Oswald’s because I can trust their integrity and the quality of their work. Wonderful experience every time.

5

MAJOR RIP-OFF! My daughter's passenger seatbelt was jammed and they charged a $30 "diagnostic fee" plus $36 for 10 minutes of labor to pull the panel off and unjam it. We will never go back!

1

EXTORTION!!! My daughter's passenger seat belt was jammed. She took it in and they had it for about 15 min. They charged a $30 "diagnostic fee" (like it wasn't obvious what the issue was???) and then another $36 for their 10 minutes of labor. We will NEVER go back (and we have multiple cars there in Rexburg).

Tori, clearly we are not the right fit for your or your family. We hope that you find an automotive repair shop that devalues their knowledge and experience so much that they are willing to give it away. These services aren't done for free and if we somehow communicated to you, or your daughter, that there wouldn't be a reasonable charge for our time, knowledge, experience, space, tools, etc. then we apologize for any misunderstanding on our part.

- Oswald Service Inc - Rexburg