EXTORTION!!! My daughter's passenger seat belt was jammed. She took it in and they had it for about 15 min. They charged a $30 "diagnostic fee" (like it wasn't obvious what the issue was???) and then another $36 for their 10 minutes of labor. We will NEVER go back (and we have multiple cars there in Rexburg).
Tori, clearly we are not the right fit for your or your family. We hope that you find an automotive repair shop that devalues their knowledge and experience so much that they are willing to give it away. These services aren't done for free and if we somehow communicated to you, or your daughter, that there wouldn't be a reasonable charge for our time, knowledge, experience, space, tools, etc. then we apologize for any misunderstanding on our part.
- Oswald Service Inc - Rexburg