Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

My new go to auto Mechanic.

4

Always helpful. Answers all my questions and concerns.

5

Quick. Excellent at diagnosing your vehicle. Good pricing.

Sean, Thank you for your review and for trusting us with your Yukon!

- Idaho Falls
5

Not from Idaho Falls but was told by a friend that Oswald does a great job. Since then my wife and I will only take our cars here because of the excellent service.

Gordon, We are so glad to hear that we have lived up to your friends recommendation! We look forward to serving your automotive needs for many years to come.

- Idaho Falls
5

Hands down best experience ive ever had at a car place. My card wouldn't work there and they spent a good half hour on the phone trying to figure out why it wasn't being accept and instead of sending me out the door without my car we worked out something. The folks there know how to treat ever customer with respect and care. I'd recommend this place if youre looking for fast and efficient service.

5

Very professional! I had my truck serviced here for the first time a couple months ago. They found water in my front differential and were great at educating me on what had happened, why it was bad, and getting things back to normal. They really care. I would recommend to anyone!

Nate, Thank you for your kind review. We are so glad we were able to address your automotive issues and get you back on the road!

- Idaho Falls
5

I have been a customer of Oswald Service for years and never had a disappointing experience. They are conscientious, helpful, reliable, honest, reasonable and very courteous. I am honored to call myself their customer.

5

I took my Lincoln in at 8 am and Oswald's diagnosed the problem causing my Lincoln to overheat, ordered the fan assembly to fix the problem, and performed the repair by 1:45 pm. In addition, the mechanic discovered that my coolant concentration was too diluted (I'd added water without enough coolant when the engine overheated) and brought the concentration up to spec even though I'd forgotten to mention the issue. The speed, thoroughness, and friendly service that Oswald's provided was the best I've ever experienced at a repair shop. And Oswald's use of phone, text and email to keep me informed every step of the way was very convenient and helpful. I've found my new one stop shop for all my service needs.

Daniel, Thank you for your review, especially feedback on the text and email services. We strive to use the latest technology, including the way we communicate. We look forward to servicing your automotive needs for years to come!

- Idaho Falls
5

They are the nicest people I've dealt with. I appreciate that I don't feel dumb asking questions. Josh in the front is A+ phenomenal at customer service. I've had great repairs and service done on all my vehicles here.

Jeff, thank you for your kind words! Automotive repairs can be intimidating even for the most automotive savvy. We pride ourselves in being the experts, so you don't have to!

- Idaho Falls
5

Amazing shop! Amazing service! I have been having Oswald service my vehicles ever since Josh the Service manager joined their team. I have never worked with an auto shop that gave a better customer service experience. Prices are fair and the techs are honest! Keep up the great work guys!

Jeff, Thank you so much for your review. We like Josh too! Customer service is very important to us, so it's great to hear you think we are nailing it. We are also grateful for your comment about being fair and honest, automotive repair often does not have the best reputation for that and it's also something that we work very hard at! We look forward to taking care of you and your vehicles for many years to come.

- Idaho Falls