Rexburg and Idaho Falls Auto Repair

This is a great place to take your car! They are honest and willing to help you out with anything you need! They have put so much time and effort into both of our cars. If you are looking for someone to be thorough and honest, GO HERE!

I’ve had terrible luck at the last two dealerships I had taken my car in for service. I have always heard great things about their service in Idaho Falls so figured I would give them a try in Rexburg. EXCELLENT customer service and I was actually happy after I left! Will be back for sure!

This shop is very neat and the customer service is phenomenal. I appreciated how they documented what I told them about my car. They were very prompt in their service and not only did they fix the problem, they also provided me with other suggested fixes and their quote. I really like their emailed service reminders also. Thanks Oswald Shop!

We went there to take advantage of a Summer/School Starting Deal for a complete inspection and oil change. I loved the GREAT customer service, and how timely they were in helping us with our request. They even let me in the bay and allowed me to see what they were seeing so I could work better on my own vehicle (Its a project car). I plan on coming back here and recommend it for others looking for a new Rexburg car maintenance experience.

I need to preface this review by saying that it is super long, but worth the read! I, a pregnant woman with two kids in tow, came into the shop without a man. I have definitely had shops in the past try to take advantage of the fact that I am a woman and therefore assume I know nothing about cars (this assumption would be true, btw) and try to scam me or scare me into thinking if I don't fix X,Y, and Z my car will break down on me. I had taken our car into the Nissan dealer and was told I needed to get $2,000 worth of repairs. I took it to Oswald and they told me that some of the things the dealership told me that needed fixed really didn't need to be fixed, and that my total would be about $800. Jesse was fantastic. He explained to me what he would do if it were his car. He never used scare tactics and he was never pushy. I opted to get a few extra things done to my car, making my total bill about $1,000, still HALF of what I would have paid elsewhere, with the extra services that I added on. We set an appointment for a few days later to get everything fixed. I was all packed up with snacks and drinks and a stroller and toys, ready to hunker down and spend all day at the shop while our car was getting fixed, because we only have one car and my husband was gone for some military training. Before I even got my kids out of the car, Jesse came out to meet me and told me that he could have one of the guys give me a ride home and then take the car back to the shop, and then come pick us up when they were done, since the car wouldn't be done fore several hours. Man was I relieved!! What a blessing. Jake drove us home and picked us up and was so nice and friendly. When we got back to the shop Jesse again came out to meet us and my 3 year old ran up to him and he scooped her up and talked to her and took her inside like they were the best of friends. I didn't know you could get the warm and fuzzies from taking your car to the shop, but I totally did and I will never take my car anywhere else. From the honesty, to the service, to the way they interacted with my children, it was such a good experience. Do not take your car anywhere else.

I needed to drive to Utah in a few hours but my car started to make a weird noise and I didn't know if I should drive on it. I took it in and they helped me in a matter of minutes in order to help me make my trip. I returned later to get everything fixed up and they did a phenomenal job, at about half of the price that I was quoted. They are extremely friendly and give great feedback. Will continue to go here as long as I'm in Rexburg.

They were fantastic. Scheduled me for an appointment, so I got right in! Super friendly staff, and gave honest, helpful information. I loved that after the appointment, they texted me the write-up about my inspection, so I know exactly what is great and what needs to be worked on. I will definitely be going back!

Jesse is just a super nice guy that tells you how it is. He's trustworthy and so is everyone else here. Been coming here since last year and it has been the best experience with a mechanic ever.

Thanks guys, awesome service.

Very friendly staff. I trust my automobile to them.