5

My branch is located in Salt lake city and we have a project going on in Idaho Falls. Oswald was recomended by Les Schwaab and they did a wonderful job evaluating and repairing our vehicle in a timely manner keeping boots on the ground and getting our team back up and running.

1

Way overpriced! Went in to have one outer tie rod replaced and decided to have them both done. $860. I asked for an itemized bill but did not get one. Took the car to Toyota a week later and a master technician found a loose wheel bearing after a short drive and pinpointed the problem. I don’t believe they took it for a test drive either. How can you do an alignment that I was charged for… with a loose wheel bearing. NOT IMPRESSED

Hi Richard, thank you for your feedback. We’re sorry to hear that your experience left you feeling this way. After speaking with you directly, we’re glad we had the opportunity to address your concerns and work toward a resolution together. We always aim to provide thorough inspections, clear communication, and quality repairs, and we take any feedback seriously when something doesn’t meet expectations. If there is anything further you’d like us to review or discuss, please don’t hesitate to reach out. We appreciate the opportunity to make things right and improve from every experience. - The Oswald Service and Repair Team

- Oswald Service Inc - Idaho Falls Downtown
5

Don't realize how bad it is till you get it fixed. Runs great,very friendly service

5

was amazing and so quick getting my truck done

Nicole, we are loving this! Amazing and quick is exactly the combo we aim for, especially when it comes to getting your truck back on the road fast. Thank you for trusting us, and we are ready anytime you need us again!

- Oswald Service Inc - Idaho Falls Downtown
5

I had a wonderful experience. Everyone there was so helpful and nice. I only had a battery replaced because Jiffy Lube referred me, had never heard of them before. I will be scheduling a full vehicle inspection and be getting some things taken care of. I highly recommend them.

Dorothy, this is so great to hear! We are glad that referral led you our way and that your first visit for the battery replacement was such a positive one. Knowing you felt welcomed and taken care of means everything to us. We are looking forward to seeing you again for that full inspection and helping you stay ahead on everything your vehicle needs!

- Oswald Service Inc - Idaho Falls Downtown
5

These guys were ABSOLUTELY AMAZING!!! Very friendly and knowledgeable. Honestly the BEST experience I have ever had at an auto repair shop.

Wendy, this absolutely made our day! Hearing that this was the best experience you have ever had at an auto repair shop is something we do not take lightly. Friendly, knowledgeable service and a smooth inspection is exactly what we aim for every time. Thank you for trusting us with your vehicle, we are ready whenever you need us again!

- Oswald Service Inc - Rexburg
5

Very good job happy with the results

5

Friendly, knowledgeable, efficient staff.

Hi Patricia, thank you for the great review! Our team is glad to hear you found the staff friendly, knowledgeable, and efficient. We truly appreciate your feedback and look forward to helping with your vehicle again.

- Oswald Service Inc - Idaho Falls Downtown
5

Awesome service! Went in to get a diag done on a project car im working on and they gave me all the details. They explained exactly what needs to get done and what needs to get replaced. We'll worth it!

Hi Michael, thank you for the great review! Our team is thrilled to hear the diagnostic on your project car was thorough and that the details and recommendations made sense. We’re glad the service was worth it and appreciate you trusting us with your vehicle.

- Oswald Service Inc - Rexburg
5

They where of great help and was able to fit me in for a day to get my oil filter changed out

Hi Byron, thank you for the great review! Our team is glad we could fit you in and get your oil filter changed quickly. We’re happy to hear our help made things easier and appreciate you trusting us with your vehicle.

- Oswald Service Inc - Idaho Falls Downtown
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