Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Great service and friendly staff.

5

Great first impression. Everything in the shop was neat and organized. The customer service was unmatched! Knowledgeable and very friendly. Definitely a returning customer!

Bonnie,

Thank you so much! That is so great to hear. It was a pleasure meeting you and having you in our repair facility. We look forward to seeing you again!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Wonderful service Kevin is a little strange but we can deal with that

5

I’ve tried a few others around Rexburg. Most others have disappointed me. Poor service, bad customer relation and performing unauthorized work are examples of my dissatisfaction. I had an emergency, Oswald was quick to diagnose the problem and offer solutions and gave me options to choose from. I will be using them again for my needs....

Tom that is great! Thank you for trusting us with your vehicle needs.
Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Mason said the service was fast, the facility was clean and the staff was informative.

Thanks Mason, we appreciate that!


Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

I took my Blazer in to be winterized and some repair work to be done. My Blazer has been starting and running perfectly in the cold weather. I like the work and cheerfulness of the people at Oswald Services. They have done excellent work and kept my Blazer running. They treat me with optimism and respect. I really appreciate all they do. Thank you very much.

5

Sharlie said she likes this business's customer service.

5

Monte said the customer service is great.

5

Leon said Josh and staff are very nice, and courteous, and treat him well. The last service was at no charge, and he appreciated this.

5

I went to Oswald because they were running a promotion and I didn’t want to drive 45 minutes to my usual shop for my oil change. My family and I have used the same service shop for more than twenty years, but I was so impressed by Oswald that I will continue to use them for as long as we are in the area. Their facilities are cozy, and the wait was comfortable. They got me in and out quickly and my car was vacuumed and had the windows washed when all I expected was a simple check-up. I am so so impressed! UPDATE: I went in to have more work done and there were some issues that occurred with me not understanding some of the services the mechanic said my car would need in the future. I left a pretty negative new review, which seems to have been deleted. That being said, I received an email after the visit clarifying the needed services, and also received a direct call from the mechanic after he had seen the review so that he could clear up the confusion. I was really impressed with the accountability and follow-up. Once again, I highly recommend Oswald.

Wow! Katelyn, thank you so much for this review and for giving us a try. We will do all we can to continue to amaze you. :)

- Rexburg