5

Tanvir, thank you so much for the 5 stars!

- Oswald Service Inc - Idaho Falls Downtown
5

Great service! Josh is great to work with. I had my truck towed to their location, in a few days I had an estimate what it was going to cost to get back on the road. In a few days the truck was back on the road. Highly recommend.

5

Had a unique problem with noise coming from back brake. Oswalds investigated and found and fixed problem. The cost was very reasonable. While car was in shop Oswalds recommended some preventive maintenance that needed done. They were able to also do complete this work while car was there. That saved me having to bring car back at later date.

1

Before paying $500 in repairs, make sure they put in the correct part before it causes even more damage. Left: The CV axel Oswald Service installed Right: The correct CV axel

We are sorry to hear that you were unhappy with your experience. This is definitely a situation where we tried to help by providing a repair that involved an existing aftermarket product that was not designed for your type of vehicle. We did our best to communicate the challenges to you but it seems that we could have done better. Thank you for the feedback and we will handle situations like this one differently in the future.

- Oswald Service Inc - Rexburg
5

They checked out my cruise control.

Betty, thanks for letting us help and thank you for the great review!

- Oswald Service Inc - Rexburg
5

I can always expect great service from Oswalds in Rexburg. They never let me down.

5

KayLynn, thank you so much for the excellent rating!

- Oswald Service Inc - Idaho Falls Downtown
5

They were very courteous. They checked things out for me and referred me on and didn't even charge me.

5

This was my first experience with Oswald Service Inc. and I have to say, it was excellent. Steve, Nick and all the guys are friendly and professional. They took me out and showed me what the problem was with my car and it wasn't near as bad as I thought it was going to be. They are honest and didn't try to tell me there were problems that weren't there. (Being female, I've had that done to me more often than not). The prices are great too!! If I ever have any more problems with my car, Oswald will now be my go to shop. I won't take my car anywhere else.

Barb, thank you so much!! We have many female customers who say the same thing and it makes us smile. Being trustworthy is a key principle for us and it's so important our customers are given all the information so they can make their own decisions. We are happy to hear that you experienced this and we will see you again. We promise to take excellent care of you every time. :)

- Oswald Service Inc - Idaho Falls Downtown
5

I have used Oswald's several times in the past and they have always been upfront about cost and estimated time for repair. This last repair was due to a storm damage. When I couldn't even get a hold of my insurance they got it taken care of immediately. Good prices and more importantly quality work. I might seem biased due to the same last name but they have always done right by me. Just went back in service was good. Job was almost exactly as quoted and done before the end of the day.

Once again, thank you so much for the 5 stars!! We appreciate you and we are honored to share this last name!

- Oswald Service Inc - Idaho Falls Downtown