Thr repairs my truck needed were a known problem with its particular model and year and were going to be very costly. I appreciate that they were honest and took the time to explain that it's not worth spending the money and why, and that if it was their vehicle they would sell it and start over because there is no permanent fix for this particular problem. I'm sure it would have been better for their bottom line to quote me the cost for repairs and know if the back of their minds I would eventually be back to have the same work done again one day, but instead they gave me an honest assessment of what they would do so I can replace the truck while it still has some value. They have a customer for life.