The thing is, most "service stations" do a pretty decent job. At servicing your vehicle. They can hook it up to a scanner, they can replace parts, They can change oil and flush radiators and so on and so on. And when they're done your car usually is "fixed" So what makes Oswald's so great.. oh yeah that's right!. They can diagnose what a scanner can't!! And maneuver in ingenious ways to do the best job most cost-effectively. And I guess the others can't go the extra mile too. Because these guys are the only place I've found that does.